FAQs
Custom and personalized orders
Yes, we are delighted to create custom and personalized shoes for you. If you have a specific color, material, or design in mind, please contact us with your ideas. We will work closely with you to bring your vision to life and ensure the final product is exactly what you’ve been dreaming of.
Sizing details
Our shoes are designed to fit true to size, but we recommend measuring your foot to ensure the perfect fit. Here’s a simple guide:
Trace your foot: Place a piece of paper on a hard floor with your heel against a wall. Trace the outline of your foot.
Measure the length: Use a ruler to measure the distance from the tip of your longest toe to your heel.
Check our size chart: Compare your measurement (in inches or cm) to our sizing chart on the product page. If you are between sizes, we recommend sizing up.
If you have any questions, please feel free to reach out to us. We’re happy to help you find your ideal size!
Care instructions
To ensure your Eelra shoes stay beautiful for years to come, we recommend the following care:
Cleaning: Gently wipe your shoes with a soft, damp cloth to remove any dirt or dust. For leather shoes, a specialized leather cleaner can be used. Avoid using harsh chemicals.
Conditioning: For leather footwear, use a high-quality leather conditioner every few months. This will keep the material supple and prevent it from drying out or cracking.
Storage: When not in use, store your shoes in a cool, dry place away from direct sunlight. To help them maintain their shape, you can use shoe trees or stuff them with acid-free tissue paper.
Protection: Consider applying a waterproof and stain-resistant spray, especially for suede and nubuck materials.
Wholesale availability
Yes, we do! We are excited to partner with retailers who share our passion for quality and craftsmanship. To learn more about our wholesale pricing, minimum order requirements, and terms, please contact us. We’d be happy to send you our wholesale catalog and discuss a potential partnership.
