Our Privacy Promise

At Eelra, your trust is our top priority. This policy explains what information we collect, why we collect it, and how we protect it.

Information We Collect

When you place an order or create an account on our website, we may collect:

• Your name, billing address, shipping address, email, and phone number

• Payment details (processed securely through third-party gateways such as PayPal or Stripe — we never store your full payment information)

• Basic technical information like IP address and browser type to help improve site performance and security

• Optional details if you subscribe to our newsletter or contact us via our forms

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer service and respond to your queries

• Send updates or promotional offers (only with your consent)

• Improve our website and user experience

Cookies and Analytics

Our website may use cookies to enhance browsing and analyze traffic. You can control or disable cookies in your browser settings.

Your Rights

You have the right to:

• Access, correct, or delete your personal information

• Withdraw consent for marketing emails at any time

If you’d like to exercise your rights or have privacy concerns, please contact us directly at [your email here].

Information Sharing

We never sell or rent your data. We only share necessary details with trusted service providers such as payment gateways or shipping companies to complete your order safely.

Data Security

We use SSL encryption and follow standard data protection practices to keep your information secure.